Tejana Howes of the Prince of Whales is the latest recipient of the Victoria Hospitality Award, which recognizes those in the local hospitality sector who go the extra mile in customer service. Tejana’s nomination came to us from an anonymous tourist who submitted a written ballot that read:
“Tejana is a true asset to the Prince of Whales team. She cares about her coworkers and gives tourists excellent local recommendations that go well beyond her job description. Tejana has incredible tact and remains cool and calm in all situations. Her outstanding
performance should be rewarded.”
Congratulations to Tejana, for going above and beyond in hospitality and creating an exceptional experience for her guests.
What is the Victoria Hospitality Award?
The Victoria Hospitality Award program was founded in 1994. A not-for-profit society was formed with a mandate to recognize individuals from the Greater Victoria area for outstanding hospitality. Outstanding hospitality is defined as a random act of kindness that goes over and above the expected to meet the needs of an individual.
Committee members meet once per month to review ballots and select that month’s winner. The winners receive a signed Victoria Hospitality Award Program certificate, a letter of commendation, a City of Victoria pin engraved with the winner’s name, and numerous other gifts from Committee members representing various sectors of our community. There is a special event hosted annually to celebrate the nominees and monthly winners.
This news release is from August, 2019