“In such a large country, it is important to offer a variety of solutions we can use to make shopping easier for Canadians,” says Smith. “Launching these locations was a natural next step to make shopping online at www.IKEA.ca affordable for many more British Columbia residents.”
IKEA says its aim is to make the brand more accessible and convenient for the many Canadians, through increased service offerings like Collection Points, Pick-up and order points, Click & Collect, improvements in eCommerce and customer-focused distribution.
IKEA Canada Announces New Collection Points for Victoria and Nanaimo
IKEA customers in Victoria and Nanaimo can now shop online for IKEA home furnishings and have them delivered to their selected Collection Point for $79, regardless of the size and value of their purchase. Another collection point has been added in Kelowna.
“Our ambition is to become more accessible to as many Canadians as possible,” says IKEA Canada President Marsha Smith. “The launch of three Collection Points for British Columbia is a great way to provide our customers with a more convenient shopping experience.”
The Collection Points are not IKEA stores and are owned by third party service provider XPO. While they do not have any products available for purchase, Collection Points allow IKEA to make shopping easier in markets that have been identified as having potential.
The two Vancouver Island Collection points mean customers will be able to ship as little as a single sofa or as much as an entire kitchen for a flat rate and represents significant savings over the average home delivery fee of $170. Customers who wish to take advantage of home delivery can still do so, with the delivery fees remaining the same.