Converge Condo Management’s strategic approach supports strata councils

Providing peace of mind to strata associations

Shannon Marcano, Divisional Manager, Projects (left) and Mahsa Jalali, Operations Specialist for Converge Condo Management.
Shannon Marcano, Divisional Manager, Projects (left) and Mahsa Jalali, Operations Specialist for Converge Condo Management.

Converge Condo Management is a strata management company with a specialty in finance, accounting and council governance. “We started in Edmonton, Alberta in 2015 and became the highest-growth strata company there with a high customer referral rate,” says Mark Donnelly, founder of Converge. “This is because our core purpose has always been to provide peace of mind to strata associations.”

Mark Donnelly, Founder, Converge Condo Management
Mark Donnelly, Founder, Converge Condo Management

Strata associations can often have subdued values due to the fear of surprise cash calls, or unpredicted increases in strata fees, but because Converge was founded by Chartered Professional Accountants (CPAs), they have superior financial processes to help strata councils improve their property values, relative to the market.

Says Mark, “The depth of experience in our leadership team around accounting and finance, with two of our core leaders coming from the “big four” accounting background, real estate and insurance, has kept our focus on learning and process improvement unyielding. We have proprietary applications and operating software which allow us to provide council transparency in an efficient manner, and clients also really appreciate that we have no related trade companies and a strict no-kickback policy.”

One such client is Carol Paul, strata council vice president at Tradition at Southbrook, who says, “As a council member, I’m delighted with Converge’s outstanding work revitalizing our finances. Their strategic approach secured a $260K energy-efficient grant, jumpstarting our sustainability efforts. Their expertise, dedication and results mindset have been key in steering our strata toward financial stability and environmental responsibility.”

“Our core purpose has always been to provide peace of mind to strata associations.”

In 2021, Converge expanded to Victoria with a mission to be the leader in organizing, optimizing and empowering shared ownership communities. They are looking to serve strata councils who are frustrated with the current market offerings or customer service levels and who have concerns about transparency around their strata’s financial position.

As managing broker Jeremy Dalgliesh says, “We are experienced professionals who saw a very underserved market in Victoria and we knew we could help. In addition to that, given that we already serve many community members in Victoria through our core business, we are interested in connecting with leaders and organizations to ensure we can be additive to how they serve the local community.”

250-514-8431 | info@convergecondo.com | convergecondo.com