The Collection Points are not IKEA stores and are owned by third party service provider XPO. While they do not have any products available for purchase, Collection Points allow IKEA to make shopping easier in markets that have been identified as having potential.
“In such a large country, it is important to offer a variety of solutions we can use to make shopping easier for Canadians,” says Smith. “Launching these locations was a natural next step to make shopping online at www.IKEA.ca affordable for many more British Columbia residents.”
IKEA says its aim is to make the brand more accessible and convenient for the many Canadians, through increased service offerings like Collection Points, Pick-up and order points, Click & Collect, improvements in eCommerce and customer-focused distribution.