Connect Hearing Among Top Workplaces
Apr 23, 2012
(News Release) VICTORIA — Connect Hearing has again been named one of the best workplaces in Canada — and Angela Gronbeck-Jones isn’t surprised.
An employee for the Victoria-based company for more than three years, Gronbeck-Jones says she benefits from the philosophy of care that her employer in the hearing-health industry promotes.
“I am fortunate to be part of an organization that not only cares for its clients, but goes the extra mile to help our older generation stay connected to their friends, family and the world around them,” says Gronbeck-Jones, a customer care representative.
“I am proud to be part of a team that provides excellent service, the latest technology and community events that allow us to spread the word on hearing awareness.”
Connect Hearing, the largest network of hearing professionals in Canada with 120 clinics in six provinces, ensures that staff are not only recognized and respected, but also encouraged to expand their skills through training, independent thinking and innovation. Human resource professionals acknowledge that a healthy workplace reduces absenteeism and job stress, which in turn makes it easier to attract and retain qualified employees.
“It’s all in the details,” Craig Cameron, Connect Hearing CEO, says of his company’s success in employee relations. “For example, a simple birthday acknowledgement shows the company does take notice. So do larger initiatives like encouraging all employees, not only supervisors, to recognize coworkers and encourage a national policy of growth and promoting from within.”
This is the third consecutive year that Connect Hearing has been spotlighted in the Best Workplaces in Canada list, which is compiled by Great Place to Work Institute Canada.
The competition process is based on two criteria: two-thirds of the total score comes from a 58-statement survey completed by a random selection of employees, along with their open-ended comments about their organization; the remaining one-third of the score comes from an in-depth review of the organization’s culture, including an evaluation of HR policies and procedures.
“These things are not new, and they’re not unique to us, but we do put an emphasis on them,” Cameron says of the survey’s determining factors, “as a result, employees say it’s a great place to work.”
This year’s list received over 230 nominations and over 49,000 employees participated in the survey. The full list of the best workplaces appeared in the April 19 edition of The Globe and Mail.