At the 2004 Olympic Games, my eight-man rowing team failed beyond anyone’s worst expectations. In 2008, my team won gold, finishing one second faster than the silver medal boat — an eternity in Olympic eights racing.
What keeps business owners awake at night? What is most talked about but least done about? Which single issue can eat up to 40 per cent of businesses’ net profits yet remains a hidden cost? You guessed it: employee turnover.